The old companies are still stuck in a manufacturing mindset. Kodak creates film and products. Sears sells products. Newspapers print products and far too many “print” websites. The new world is about service. …
News is about getting what I want now, not a physical product. Of course, it’s tough to change such a manufacturing mindset — one that produced profits to drool over for decades. The manufacturing mindset, though, is oh-so-last-century, and those that adhere to it are going down with it.
Ken Doctor, The newsonomics of the long goodbye: Kodak’s, Sears’, and newspapers’, January 12, 2012
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